Data protection notice

1. Bosch respects your privacy

The protection of your privacy throughout the course of processing personal data as well as the security of all business data are important concerns to us. We process personal data that was gathered during your visit of our Online Offers confidentially and only in accordance with statutory regulations.

Data protection and information security are included in our corporate policy.

2. Responsible authority and contact

Controller

BOSCH TERMOTEKNİK ISITMA VE KLİMA SANAYİ TİCARET A.Ş. is the controller responsible for the processing of your data; exceptions are outlined in this data protection notice.

Our contact details are as follows:

Manisa OSB II. Kısım Keçiliköy OSB Mah. Gaziler Cad. No:2
Yunusemre/ManisaOrganize Sanayi Bölgesi 45030 MANİSA MERKEZ / MANİSA

E-mail: boschtermoteknikmanp@hs01.kep.tr

To notify data protection incidents or to raise a data subject request related to your rights of access, rectification, erasure, restriction of processing, objection as well as to the right to data portability, please contact via email.

3. Collection, processing and usage of personal data

3.1 Processed data categories

Communication data (e.g. name, telephone number, e-mail address, address, IP address) are processed.

3.2 Processing principles

Personal data are all the information which relate to an identified or identifiable natural person, for example, names, addresses, telephone numbers or e-mail addresses which are the expression of the identity of a person.

We process personal data only when there is a statutory legal basis for doing so or if you have given us your consent, e.g. in the scope of a registration.

3.3 Processing purposes and legal grounds

We as well as the service providers commissioned by us; process your personal data for the following processing purposes:

• 3.3.1 Provision of this online offer
  (Legal basis: Legitimate interest on our part in direct marketing as long as this occurs in accordance with data protection and competition law).
• 3.3.2 Resolving service disruptions as well as for security reasons.
  (Legal basis: Fulfillment of our legal obligations within the scope of data security and legitimate interest in resolving service disruptions as well as in the protection of our offers).
• 3.3.3 Advertisements and/or market research (including web analysis, no customer surveys)
  Self-promotion and promotion by others as well as market re-search and reach analysis done within the scope statutorily permitted or based on consent.
  (Legal basis: Consent / legitimate interest on our part in direct marketing if in accordance with data protection and competition law).
• 3.3.4 Safeguarding and defending our rights.
  (Legal basis: Legitimate interest on our part for safeguarding and defending our rights).

3.4 Log files

Each time you use the internet, your browser is transmitting certain information which we store in so-called log files.

We store log files to determine service disruptions and for security reasons (e.g., to investigate attack attempts) for a period of 7 days and delete them afterwards. Log files which need to be maintained for evidence purposes are excluded from deletion until the respective incident is resolved and may, on a case-by-case basis, be passed on to investigating authorities.

Log files are also used for analysis purposes (without the IP address or without the complete IP address) see module 3.3.3 “Advertisements and/or market re-search (including web analysis, no customer surveys)”.

In log files, the following information is saved:

Log files

Each time you use the internet, your browser is transmitting certain information which we store in so-called log files.

We store log files to determine service disruptions and for security reasons (e.g., to investigate attack attempts) for a period of 7 days and delete them afterwards. Log files which need to be maintained for evidence purposes are excluded from deletion until the respective incident is resolved and may, on a case-by-case basis, be passed on to investigating authorities.

Log files are also used for analysis purposes (without the IP address or without the complete IP address) see module “Advertisements and/or market research (including web analysis, no customer surveys)”.

• In log files, the following information is saved:
• IP address (internet protocol address) of the terminal device used to access the Online Offer;
• Internet address of the website from which the Online Offer is accessed (so-called URL of origin or referrer URL);
• Name of the service provider which was used to access the Online Offer;
• Name of the files or information accessed;
• Date and time as well as duration of recalling the data;
• Amount of data transferred;
• Operating system and information on the internet browser used, including add-ons installed (e.g., Flash Player);
• http status code (e.g., “Request successful” or “File requested not found”).

3.5 Children

This Online Offer is not meant for children under 16 years of age.

3.6 Data transfer to other controllers

Principally, your personal data is forwarded to other controllers only if required for the fulfillment of a contractual obligation, or if we ourselves, or a third party, have a legitimate interest in the data transfer, or if you have given your consent. Particulars on the legal basis and the recipients or categories of recipients can be found in the Section 3.3 Processing purposes and legal basis.

Additionally, data may be transferred to other controllers when we are obliged to do so due to statutory regulations or enforceable administrative or judicial orders.

3.6.1 Transfer of data to service providers

We involve external service providers with tasks such as sales and marketing services, contract management, programming, data hosting. We have chosen those service providers carefully and monitor them on a regular basis, especially regarding their diligent handling of and protection of the data that they store. All service providers are obliged to maintain confidentiality and to comply with the statutory provisions. Service providers may also be other Bosch group companies.

3.6.2 Transfer to recipients outside the EEA

We might transfer personal data to recipients located outside the EEA into so-called third coun-tries. In such cases, prior to the transfer we ensure that either the data recipient provides an appropriate level of data protection or that you have consented to the transfer.

You are entitled to receive an overview of third country recipients and a copy of the specifically agreed-provisions securing an appropriate level of data protection. For this purpose, please use the statements made in the Contact section.

3.7 Duration of storage; retention periods

Principally, we store your data for as long as it is necessary to render our Online Offers and connected services or for as long as we have a legitimate interest in storing the data (e.g. we might still have a legitimate interest in postal mail marketing after fulfillment of our contractual obligations). In all other cases we delete your personal data with the exception of data we are obliged to store for the fulfillment of legal obligations (e.g. due to retention periods under the tax and commercial codes we are obliged to have documents such as contracts and invoices available for a certain period of time).

4. Usage of cookies

In the context of our online ser-vice, cookies and tracking mechanisms may be used.

Cookies are small text files that may be stored on your device when visiting our online service.

Tracking is possible using different technologies. In particular, we process information using pixel technology and/or during log file analysis.

4.1 Categories

We distinguish between cookies that are mandatorily required for the technical functions of the online service and such cookies and tracking mechanisms that are not mandatorily required for the technical function of the online service.

It is generally possible to use the online service without any cookies that serve nontechnical purposes.

4.1.1 Technically required cookies

By technically required cookies we mean cookies without those the technical provision of the online service cannot be ensured. These include e.g. cookies that store data to ensure smooth reproduction of video or audio footage.

Such cookies will be deleted when you leave the website.

4.1.2 Cookies and tracking mechanisms that are technically not required

We only use cookies and tracking mechanisms if you have given us your prior consent in each case. With the exception of the cookie that saves the current status of your privacy settings (selection cookie). This cookie is set based on legitimate interest.

We distinguish between two subcategories with regard to these cookies and tracking mechanisms:

4.2 Comfort cookies

These cookies facilitate operation and thus allow you to browse our online service more comfortably; e.g. your language settings may be included in these cookies.

4.3 Marketing cookies and tracking mechanisms

By using marketing cookies and tracking mechanisms we and our partners are able to show you offerings based on your interests, resulting from an analysis of your user behavior:

Statistics

By using statistical tools, we measure e.g. the number of your page views.

Conversion tracking

Our conversion tracking partners place a cookie on your computer ("conversion cookie") if you accessed our website via an advertisement of the respective partner. Normally these cookies are no longer valid after 30 days. If you visit certain pages of our website and the cookie has not yet expired, we and the relevant conversion partner can recognize that a certain user clicked on the advertisement and thereby was redirected to our website. This can also be done across multiple devices. The information obtained by means of the conversion cookie serves the purpose of compiling conversion statistics and recording the total number of users who clicked on the respective advertisement and were redirected to a website with a conversion tracking tag.

Social plugins

Some of the pages of our online service involve content and services of other providers (e.g. Fa-cebook, Twitter) which also may use cookies and active modules. For more details regarding social plugins please refer to the section on social plugins

Retargeting

These tools create user profiles by means of advertising cookies or third-party advertising cookies so called "web beacons" (invisible graphics that are also called pixels or tracking pixels), or by means of comparable technologies. These are used for interest-based advertising and to control the frequency with which the user looks at certain advertisements. The relevant provider is the controller responsible for the processing of data in connection with the tool. The providers of the tools might disclose information also to third parties for the purposes mentioned above. Please note the data protection notices of the relevant provider in this context.

Please note that using the tools might include transfer of your data to recipients outside of the EEA where there is no adequate level of data protection pursuant to the GDPR (e.g. the USA). For more details in this respect please refer to the following de-scription of the individual marketing tools.

4.3.1 Google Analytics

Provider: Google Ireland Lim-ited, Gordon House, Barrow Street, Dublin 4, Ireland

Function: Analysis of user behavior (page retrievals, number of visitors and visits, downloads), creation of pseudonymous user profiles based on cross-device information of logged-in Google users (cross-device tracking), enrichment of pseudonymous user data with target group-specific information provided by Google, retargeting, UX testing, conversion tracking and retargeting in conjunction with Google Ads

4.3.2 Google Tag Manager

Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Function: Administration of website tags via a user interface, integration of program codes on our websites

4.3.3 Google Ads

Provider: Google Ireland Lim-ited, Gordon House, Barrow Street, Dublin 4, Ireland

Function: Placement of advertisements, remarketing, conversion tracking

4.4 Management of cookies and tracking mechanisms

You can manage your cookie and tracking mechanism settings in the browser and/or our privacy settings.

Note: The settings you have made refer only to the browser used in each case.

4.4.1 Deactivation of all cookies

You can manage your cookie and tracking mechanism settings in the browser and/or our privacy settings.

Note: The settings you have made refer only to the browser used in each case. If you wish to deactivate all cookies, please deactivate cookies in your browser settings. Please note that this may affect the functionality of the website.

4.4.2 Management of your settings with regard to cookies and tracking mechanisms not re-quired technically

When visiting our websites, you will be asked in a cookie layer whether you consent to our using of any Comfort cookies, marketing cookies or tracking mechanisms, respectively.

5. Social Plugins

5.1 In our Online Offers we use so called social plugins from various social networks. They are individually described in this section.

When using plugins, your internet browser creates a direct connection to the respective social networks’ server. Hereby the respective provider receives the information that your internet browser accessed from the respective site of our Online Offers - even if you do not have a user account with this provider or are currently not logged into your account. Log files (including the IP address) are, in this case, directly transmitted from your internet browser to a server of the respective provider and might be stored there. The provider or its server may be located outside the EU or the EEA (e.g. in the United States).

The plugins are standalone extensions by social network providers. For this reason, we are unable to influence the scope of data collected and stored by them.

Purpose and scope of the collection, the continued processing and usage of data by the social network as well as your respective rights and setting options to protect your privacy can be found by consulting the respective social network's data protection notices.

In case you do not wish social network providers to receive and, if applicable, store or use data, you should not use the respective plugins.

5.2 Facebook plugins

Facebook is operated by Face-book Ireland Limited, 4 Grand Canal Square, Grand Canal Har-bour, Dublin 2, Ireland ("Face-book"). Find an overview over Facebook's plugins and their appearance here: https://developers.facebook.com/docs/plugins; find information on data protection at Facebook here: http://www.facebook.com/policy.php.

5.3 Twitter plugins

Twitter is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA and Twitter International Company, One Cumberland Place, Fenian Street Dublin 2, D02 AX07 Ireland ("Twitter"). Find an over-view over Twitter's plugins and their appearance here: https://developer.twitter.com/en/docs/twitter-for-websites/overview.html; find in-formation on data protection at Twitter here: https://twitter.com/privacy

5.4 Instagram plugins

Instagram is operated by Face-book Ireland Limited, 4 Grand Canal Square, Grand Canal Har-bour, Dublin 2, Ireland ("Instagram"). Find an overview over Instagram's plugins and their appearance here: http://blog.instagram.com/post/36222022872/introducing-instagram-badges; find information on data protection at Instagram here: https://help.instagram.com/155833707900388/.

5.5 Youtube

Our Online Offers use the YouTube video platform which is operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland („YouTube”). YouTube is a platform which allows the playback of audio and video files.

When you access a respective site of our Online Offers that contains an embedded YouTube player, this creates a connection to YouTube so that the video or audio file can be transmitted and played back. In doing so, data is transferred to YouTube as a data controller. We are not responsible for the processing of such data by YouTube.

Additional information on the scope and purpose of collected data, on further processing and usage of data by YouTube, on your rights and the privacy options available to be chosen by you, can be found in YouTube's data protection notice.

6. Security

Our employees and the companies providing services on our behalf, are obliged to confidentiality and to compliance with the applicable data protection laws.

We take all necessary technical and organizational measures to ensure an appropriate level of security and to protect your data that are administrated by us especially from the risks of unintended or unlawful destruction, manipulation, loss, change or un-authorized disclosure or unauthorized access. Our security measures are, pursuant to technological progress, constantly being improved.

7. User rights

To enforce your rights, please use the details provided in the 2. Contact section. In doing so, please ensure that an unambiguous identification of your person is possible.

Right to information and access

You have the right to obtain confirmation from us about whether or not your personal data is being processed, and, if this is the case, access to your personal data.

Right to correction and deletion

You have the right to obtain the rectification of inaccurate personal data. As far as statutory requirements are fulfilled, you have the right to obtain the completion or deletion of your data.

This does not apply to data which is necessary for billing or accounting purposes or which is subject to a statutory retention period. If access to such data is not required, however, its pro-cessing is restricted (see the following).

Restriction of processing

As far as statutory requirements are fulfilled you have the right to demand for restriction of the processing of your data.

Data portability

As far as statutory requirements are fulfilled you may request to receive data that you have pro-vided to us in a structured, commonly used and machine-readable format or – if technically feasible that we transfer those data to a third party.

Withdrawal of consent

In case you consented to the processing of your data, you have the right to revoke this consent at any time with effect for the future. The lawfulness of data processing prior to your withdrawal remains unchanged.

8. Changes to the Data Protection Notice

We reserve the right to change our security and data protection measures. In such cases, we will amend our data protection notice accordingly. Please, therefore, notice the current version of our data protection notice, as this is subject to changes.

9. Contact

If you wish to contact us, please find us at the address stated in the 2. Controller section.

To assert your rights and to notify data protection incidents please contact via following e-mail:

E-mail: boschtermoteknikmanp@hs01.kep.tr

For suggestions and complaints regarding the processing of your personal data we recommend that you contact our data protection officer:

Manisa OSB II. Kısım Keçiliköy OSB Mah. Gaziler Cad. No:2
Yunusemre/ManisaOrganize Sanayi Bölgesi 45030 MANİSA MERKEZ / MANİSA

or

mailto: boschtermoteknikmanp@hs01.kep.tr