Bosch Home Comfort Factory Training

Eric Bercier

Eric Bercier is a Field Service Technician for the Bosch Home Comfort Group in Canada. In his current role, Eric leverages his extensive hands-on knowledge to provide expert technical support, troubleshooting assistance, and training to contractors. He has more than 22 years of experience in the HVAC industry and a comprehensive background in installation, service, and system diagnostics. Eric's dedication to excellence and his ability to solve complex issues make him a valuable resource for professionals seeking to enhance their skills and product knowledge.​

Fred Crick

Fred Crick is a National HVAC Technical Trainer with the Bosch Home Comfort Group, bringing over 51 years of experience in the HVAC/R industry. Since joining Bosch, Fred has played a pivotal role in providing expert training and technical support for HVAC professionals across the industry. A second-generation HVAC/R contractor from Oklahoma, Fred's extensive career spans both hands-on field work and education. Fred holds a Bachelor of Science in Education with a minor in Physical Education from Oklahoma State University, as well as a Master's degree in Vocational Education.

Dave Feyock

Dave Feyock is a National HVAC Technical Trainer with the Bosch Home Comfort Group, specializing in air conditioning systems. His popular "hands-on" live fire training programs focus on mini-split systems, geothermal water-to-air systems, packaged units, furnaces, and premium IDS systems. With over 46 years in the HVAC/R industry, Dave has built an extensive career that spans geothermal technology, system design, and training. As a self-proclaimed "Geo Junky", he is passionate about water-to-water geothermal systems, which he uses to heat and cool his home.

Chas Kerin

Charles "Chas" Kerin serves as a National HVAC Technical Trainer with the Bosch Home Comfort Group, where he specializes in tankless water heaters and condensing boilers. With decades of plumbing experience, Chas has served in various roles in the industries of HVAC manufacturing and oil and propane, as well as in residential and commercial property management. Chas holds a BS in Business Management from Wilmington University and studied engineering at the University of Delaware.

Rick Kincaid

Rick Kincaid serves as a National HVAC Technical Trainer with the Bosch Home Comfort Group. With over 45 years of experience in the industry, Rick has vast expertise in plumbing, heating, and water treatment systems and is passionate about mentoring the next generation of technicians and contractors. Prior to joining Bosch, Rick owned and operated Rick Kincaid Plumbing, Heating, and Water Systems. The company specialized in service work and new construction, with a focus on larger homes featuring complex plumbing and radiant heating systems.

Ken Mitchell

Ken Mitchell is the Service and Training Manager for the Bosch Home Comfort Group in Canada, bringing over four decades of experience in the HVAC industry. Since joining Bosch in 2016, Ken has played a key role in developing and delivering national training programs across Canada for tankless water heaters and inverter heat pumps. His vast industry experience includes leading training programs for several manufacturers, as well as installing and servicing a variety of residential heating, cooling, and hot water products. With a strong foundation in both field experience and technical training, Ken is known for his deep industry knowledge and commitment to equipping professionals with the skills needed to succeed in the evolving HVAC landscape.

Christopher Morrissey

Christopher Morrisey serves as a National HVAC Technical Trainer with the Bosch Home Comfort Group, specializing in the Bosch Inverter Ducted Split (IDS) platform and water source heat pumps (WSHPs). In this role, he provides technical training and support to professionals across the HVAC industry. With over 33 years of experience, including as a self-employed mechanical contractor for twenty-five years, Christopher brings extensive knowledge in system installation, service, and mechanical contracting. Christopher holds an associate degree in Air Conditioning Engineering from Canton Technical College in New York.​

Chris Penn

Chris Penn serves as a National HVAC Technical Trainer with the Bosch Home Comfort Group, specializing in air source heat pumps and ductless heat pump product lines. In this role, he delivers expert training and support to enhance industry knowledge and skills. With over 35 years of experience in the HVAC industry, Chris has built a diverse career and expertise in training, installation and service, factory field technical consulting, and test proctoring. Chris' educational background includes HVAC trade school, along with various industry-specific technical trainings and certifications from multiple HVAC platforms.

Ken Smith

Ken Smith serves as a National HVAC Technical Trainer with the Bosch Home Comfort Group, where he applies over 40 years of HVAC industry experience to train and mentor the next generation of professionals. Before joining Bosch, Ken spent more than 17 years as a successful HVAC business owner, where he developed a deep understanding of HVAC systems and built a reputation for excellence in the industry. His career is defined by his commitment to continuous learning, dedication to high standards, and passion for sharing his knowledge with others.