Contact Customer Service
Our vision is to provide comfort and peace of mind to our customers in the North American HVAC market with compelling solutions created by passionate people.
Have questions about our products and systems? Submit your inquiry here and have all your questions answered!
Text SUPPORT to 6144124545 to receive a link via text message* to our online self-help support resources. Get easy access to manuals, parts diagrams, product details, FAQs, videos, and much more 24/7! *Message and/or data rates will apply.
Customer Service Operating Hours
Monday - Thursday, 8am - 6pm EST
Friday, 8am - 5pm EST
Residential Tel: 800-283-3787
Commercial Tel: 800-326-1400
Customer Support E-mail Addresses
AC parts only: Parts.SalesSupport@us.bosch.com
All Other Residential Products: firstname.lastname@example.org
Technical Support E-mail Addresses
Commercial Products, Applications & Engineering
Commercial Products: email@example.com
Commercial AC: firstname.lastname@example.org
Commercial Heating: Heating.BoschApplications@us.bosch.com
Warranty & Returns Support E-mail Addresses
Warranty & Returns: email@example.com
65 Grove Street, Watertown, MA 02472
555 NW 65th Court, Fort Lauderdale, FL 33309
50 Wentworth Avenue, Londonderry, NH 03053