Corporate Information
Bosch Privacy Policy Statement
Bosch Thermotechnology Corp. has set out below some important highlights of the Privacy Policy for our https://www.bosch-homecomfort.com, website (“Bosch Thermotechnology Website”). You can obtain more information about how we collect, use, disclose and safeguard your personal information by reviewing our full Privacy Policy below.
What personal information do we collect?
We collect various types of information about our users in connection with the services or products, including:
- Information we collect directly from you (i.e., when given by you);
- Information we collect indirectly from you (i.e., collected when you use the Bosch Thermotechnology Website or Services); and
- Information we obtain from third-party sources.
Why do we collect personal information and how is it used?
Business Purposes:
- Fulfilling or meeting the reason you provided the information.
- Technical administration of Bosch and Bosch affiliate websites, mobile applications and/or services.
- Maintaining the safety, security, and integrity of our websites, products and services, databases and other technology assets, and business.
- Customer, vendor, licensor and/or supplier administration, review and/or reports.
- Administering, maintaining, personalizing and improving Bosch and Bosch affiliates’ mobile applications, products and services, including, without limitation, to authenticate users, process payments, provide requested services, provide optional additional services and to develop new features, products and/or services.
- Providing customer service.
- Compliance with legal and/or regulatory requirements.
- Evaluating or conducting a merger, sale of assets, consolidation or restructuring, financing or acquisition of all or a portion of any Bosch business, asset or opportunity by, with or into another business, entity or company.
Commercial Purposes:
- Responding to submitted inquiries and customer service requests and other questions and/or comments.
- For the U.S., this data may be used for marketing and analytic purposes.
Bosch will not collect or use personal information for materially different, unrelated or incompatible purposes without providing you notice (or obtaining your consent, where required by applicable laws in the relevant jurisdiction). Additionally, Bosch only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.
Is personal information shared or disclosed?
Bosch may share your information with:
- Bosch affiliated entities,
- service providers, vendors, consultants, suppliers, licensors, marketing, partners and other partners and entities performing work on Bosch’s behalf, as follows:
- relevant authorities in accordance with, and as Bosch deems required, necessary and/or appropriate by, or in connection with, applicable law, regulation, court order or legal process;
What are the risks?
- We may transfer your personal information to countries other than the country where you reside, including to affiliates and service providers. Therefore, your information may be accessible to courts, law enforcement and national authorities in other countries. You can obtain information about Bosch’s policies and practices with respect to foreign service providers, or ask questions about the collection, use, disclosure or storage of personal information by such service providers, by contacting our Privacy Notice Administrator as described in the Privacy Notice.
- Bosch security measures are being continuously improved in accordance with the state of technological developments, however, absolute protection is not possible. We cannot guarantee the security of information posted or transmitted using the Bosch Thermotechnology Website.
What else should you know?
- Your personal information will be stored in US and Germany and accessible to the system administrators for Bosch-thermotechnology.us.com, service providers, vendors, consultants, suppliers, licensors, marketing, partners and other partners and entities performing work on our behalf.
- You may contact our Privacy Notice Administrator, as described in the Privacy Notice, with any questions about the collection of your personal information.
- In some circumstances, you also may have a right to access, update, and correct inaccuracies in your personal data (e.g., pursuant to local law).
Notice to Canadian Users
By using the Bosch Thermotechnology Website and/or voluntarily providing your personal information to us, as applicable, you are consenting to the collection, use and disclosure of your personal information as described in our Privacy Notice and summarized above.
BOSCH THERMOTECHNOLOGY WEBSITE PRIVACY POLICY
I. Introduction.
Bosch Thermotechnology Corp. (any references to “Bosch” within this Privacy Policy to mean “Bosch Thermotechnology” “we”, “us” or “our”) is pleased to have you (“you” or “your”) visit our website, www.bosch-homecomfort.us, (the “Bosch Thermotechnology Website”) and welcomes your interest in the services or products provided through the Bosch Thermotechnology Website (collectively, the “Services”). This Privacy Policy (this “Notice”) applies to all users of the Bosch Thermotechnology Website and the Services, anywhere in the United States, Canada, and their respective territories and possessions. Terms capitalized but not defined in this Notice are as defined in the Bosch Thermotechnology Website Terms of Use (the “Terms”).
The protection of your privacy is an important concern to which we pay special attention. We process personal information collected during your visit to the Bosch Thermotechnology Website and use of Services in compliance with this Privacy Notice and all applicable laws and regulations. Data protection and information security are part of Bosch corporate policy.
Notice to Canadian Users: By using the Bosch Thermotechnology Website and/or voluntarily providing your personal information to us, as applicable, you are consenting to the collection, use and disclosure of your personal information as described in this Notice. If you do not consent to the processing of your personal information in accordance with this Notice, do not access or continue to use the Bosch Website/Application or otherwise provide any personal information to us.
II. Scope
This Notice covers our treatment of personally identifiable information, as defined by numerous statutes in the United States, and personal information, as defined by Canada’s Personal Information Protection and Electronic Documents Act and any applicable substantially similar provincial legislation which we gather when you are accessing, viewing, completing, or using this Bosch Thermotechnology Website or our Services.
III. Collection of Personal Information
The Bosch Thermotechnology Website has collected the following Personal Information from users of the website within the last twelve (12) months:
1.) Identifiers
Sources of Information
We collect this information from our users, customers, and business partners. We also generate identifiers internally.
Examples
Real name, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name.
How We Use It
To enable use of our sites, services, and products, to communicate with you, to understand how our users interact with our sites, and to improve our offerings.
How We Share It
We share this data with our service providers and with business partners, including those whom you instruct us to send this information. We do not sell this data.
Retention
The personal information within this data category is retained for 180 days after the account is deactivated.
2.) Personal Information
Sources of Information
We collect this information from our users, customers, and business partners.
Examples
Name, address, telephone number, employment. Some Personal Information included in this category may overlap with other categories.
How We Use It
To enable use of our sites, services, and products, to communicate with you, to understand how our users interact with our sites, to process payments or complete a transaction, and to improve our offerings.
How We Share It
We share this data with our service providers and with business partners, including those to whom you instruct us to send this information. We do not sell this data.
Retention
The personal information within this data category is retained for 180 days after the account is deactivated
3.) Commercial Information
Sources of Information
We collect this information from our customers, and generate it internally during transactions with our customers
Example
Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
How We Use It
To transact with you if you use our services or products, and to enable transactions you’ve requested.
How We Share It
We share this data with our service providers and with business partners, including those to whom you instruct us to send this information. We do not sell this data.
Retention
The personal information within this data category is retained for 365 days after being collected.
4.) Internet or other similar network activity
Sources of Information
We collect this information from our users and customers.
Example
Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.
How We Use It
To enable use of our sites, services, and products, to communicate with you, to understand how our users interact with our sites, and to improve our offerings.
How We Share It
We share this data with our service providers and with business partners, including those to whom you instruct us to send this information. We do not sell this data.
Retention
The personal information within this data category is retained for 365 days after being collected.
5.) Senory Data
Sources of Information
We collect this information from our users and customers.
Example
Audio recordings or similar information.
How We Use It
The calls for providing customer support are recorded for quality, training and security purposes.
How We Share It
We share this data with our service providers and with business partners, including those whom you instruct us to send this information. We do not sell this data.
Retention
The audio recordings are retained for 2 years.
6.) Professional or employment-related information
Sources of Information
We collect this information from our users, customers, and business partners.
Examples
Trade and occupation.
How We Use It
To develop and offer more relevant and useful services and products.
How We Share It
We share this data with our service providers and with business partners, including those to whom you instruct us to send this information. We do not sell this data.
Retention
The personal information within this data category is retained for 180 days after the account is deactivated
Bosch will continue to collect the personal information described above. If any additional personal information is collected by Bosch, we will provide any required notice(s), and where applicable obtain any required consent(s), in accordance with applicable laws in the relevant jurisdiction.
Bosch-HomeComfort.us does not collect categories of sensitive personal information.
IV. Sources of Personal Information.
Bosch collects Personal Information from the following categories of sources:
1) Directly from you. For example, when given by you or collected from you thorough your access to and/or use of the Bosch Thermotechnology Website and/or the Services, in context of registering an account, subscribing to or purchasing our Services, posting materials or when you contact customer support or otherwise interact or communicate with Bosch, its agents, representatives, suppliers, vendors or consultants through the Bosch Thermotechnology Website. This information may include, without limitation, your first and last name, address, phone number, e-mail address, password, mailing address, occupation, and any other information you choose to provide us.
2) Indirectly from you. For example, from observing your use of the Bosch Thermotechnology Website and/or the Services, or services related thereto. The following data may be collected automatically: the website from which you visit Bosch (referrer), pages viewed, files downloaded (downloads), individual links clicked, search words or search phrases (site search), duration of visit, browser used, device data (e.g., unique device identifier, MAC address, IP address, serial number, hardware model, network information and operating system and version), and other relevant details and/or information. If the visit is a result of online advertising such as banners, video ads, search engine advertising, etc., Bosch or its agents, representatives, suppliers, vendors or consultants may record which banner, AdWords, etc. motivated or assisted with the visit to the Bosch Thermotechnology Website(s).
Bosch will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated or incompatible purposes without providing you notice or obtaining your consent, where required by applicable laws in the relevant jurisdiction.
V. Disclosure, Sale and Sharing of Personal Information – Past 12 Months
Bosch may use, store, compile, manipulate, share and disclose your personal information with third parties for the purposes stated above. Your personal information is shared with the following:
- Bosch affiliated entities, including Bosch’s parent company in Germany, Robert Bosch GmbH, to leverage shared services and improve our Services;
- Bosch third party service providers, vendors, consultants, suppliers, licensors, marketing, partners and other partners and entities performing work on Bosch’s behalf, such as hosting vendors, advertising service providers, data analytics companies, marketing service companies, list managers and delivery companies.
- Relevant authorities in accordance with, and as Bosch deems required, necessary and/or appropriate by, or in connection with, applicable law, regulation, court order or legal process;
By accessing and/or using the Bosch Thermotechnology Website or the Services, you consent to the above uses and sharing of your personal information in accordance with this notice.
1) Sharing of Personal Information. In the preceding twelve (12) months, Bosch has not shared personal information for a business or commercial purpose.
2) Sales of Personal Information. In the preceding twelve (12) months, Bosch has not sold personal information for a business or commercial purpose.
VI. Use of the third-party web analytics tools.
Bosch may use web analytics tools, such as Google Analytics web analytics tool, to provide us with an analysis of your use of the Bosch Thermotechnology Website, overall use of and traffic on the Bosch Thermotechnology Website and other related services. Google Analytics uses cookies that enable an analysis of your use of the Bosch Thermotechnology Website. The information generated by the cookie about your use of the Bosch Thermotechnology Website (such as when you visited the website, the referrer URL, details on the configuration of your operating system, your geo location, your browser and your access provider) are generally transmitted to, and stored on, a server of Google located in the U.S.A. You are able to opt out of Google Analytics by downloading and utilizing the Google Analytics Opt-out Browser Add-on, which you can obtain by clicking here.
Bosch uses any information gathered by such analytics tools to analyze your use of the Bosch Thermotechnology Website, to generate reports on website activities and to perform other Bosch Thermotechnology Website related services to you. Only authorized persons have access to this anonymized data.
VII. International Data Transfer.
Bosch may transfer your personal information to Bosch’s parent company in Germany, Robert Bosch GmbH, and/or to any other Bosch affiliates throughout the world, when processing, storing, analyzing, and otherwise using data. Bosch may also transfer your data to a service, provider, contractor, or third party outside the country of origin. Accordingly, your personal information may be accessible to courts, law enforcement and national authorities in countries other than the country in which you reside. You can obtain information about Bosch’s policies and practices with respect to foreign service providers (including affiliates), or ask questions about the collection, use, disclosure or storage of personal information by such service providers, by contacting our Privacy Notice Administrator as described below.
VIII. Children’s Privacy.
Bosch does not knowingly collect or use any personal information from online visitors under the age of 16. Bosch does not knowingly allow visitors under the age of 16 to participate in any promotions or contests made available on the Bosch Thermotechnology Website from time to time.
IX. California “Shine the Light” Privacy Rights
California’s “Shine The Light” law permits those Bosch customers who are residents of California to annually request a list of their personal information (if any) that Bosch disclosed to third parties for direct marketing purposes in the preceding calendar year, and the names and addresses of those third parties. At this time, Bosch currently does not share any personal information with third parties for direct marketing purposes.
X. Use of links to affiliated sites
The Bosch Thermotechnology Website may contain links to other Bosch sites (“Affiliated Sites”). The Bosch Thermotechnology Website provides these links only as a convenience. Your use of these Affiliated Sites and any related services are outside the scope of this Privacy Notice, and is governed by the Privacy Notice and any other terms referred to or located on such Affiliated Sites
XI. Use of external links
The Bosch Thermotechnology Website may contain links to third-party websites or services operated by providers that are not associated with Bosch. After you click the link, Bosch no longer has any influence over the collection, storage, use or processing of any personal information transmitted by clicking the link (such as the IP address or URL of the page that contains the link), as the behavior of third parties is, by nature, beyond Bosch control. Therefore, Bosch is not responsible for the collection, storage, use, disclosure or other processing of personal information by such third parties. For further clarity, this Privacy Notice does not apply to any such third-party websites or services; refer to the privacy statements or policies for such third-party websites or services for information about how they collect, use, disclose and protect personal information.
XII. Security
Bosch takes commercially reasonable efforts to ensure that your data collected by Bosch through this Bosch Thermotechnology Website is protected against tampering, loss, destruction, access by unauthorized persons or unauthorized disclosure. Bosch security measures are being continuously improved in accordance with the state of technological developments, however, absolute protection is not possible.
When you register with Bosch, you are required to create a username and password. You must not share this access information with anyone else as you are personally responsible for any information transmitted while logged in with your username and password. We disclaim any and all liability for any information transmitted due to an unauthorized log in.
XIII. Use of cookies
1) Bosch cookies.
Bosch uses cookies and active components (e.g., JavaScript) to track visitors’ preferences and customize the design of the Bosch Thermotechnology Website.
Cookies are small text files stored on your computer or device when you visit a [website/application]. If you wish, you can delete the cookies at any time from your web browser. However, this can result in some functions no longer being available. For information on deleting the cookies, consult your browser‘s help function.
Bosch makes it possible to control the use of cookies. To do so, click the “Privacy settings” link in the footer. This link gives you additional information about the cookies used. In addition, you can configure which cookies you want to use there.
XIV. How we respond to Do Not Track signals
The “Do Not Track” (“DNT”) privacy preference is an option that may be made in some web browsers allowing you to opt-out of tracking by websites and online services. At this time, global standard DNT technology is not yet finalized and not all browsers support DNT. We therefore do not recognize and/or respond to all DNT signals.
XV. International Users.
This is a U.S. website and service targeted to users in the U.S. and Canada, and the Bosch Thermotechnology Website and Bosch Services are subject to U.S. and Canadian laws, as applicable, including, without limitation, those governing the privacy and security of your information. If you use Bosch Services, you are transferring your information to Bosch in the United States. By using the Bosch Services or providing your information to Bosch through the Services you consent to the transfer of your personal information to the United States, and Bosch handling of your information in accordance with applicable U.S. requirements and this Privacy Notice. Accordingly, your personal information may be accessible to courts, law enforcement and national authorities in the United States. You can obtain information about Bosch’s policies and practices with respect to service providers (including affiliates) outside the country where you reside, or ask questions about the collection, use, disclosure or storage of personal information by such service providers, by contacting our Privacy Notice Administrator as described below.
XVI. Your rights - US
State specific privacy laws within the United States provide data subjects certain rights regarding the personal information that businesses collect and how the collected personal information is used. If you would like to exercise data subject right available to you, find the “Exercise your Rights” section below. Our privacy team will examine your request and respond to you as quickly as possible. We may still use any aggregated and de-identified Personal Information that does not identify any individual and may also retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our Agreements. Dependent on the state of your residence, you may be provided the following rights:
California:
- Right to know what personal information is being collected
- Right to access your personal information.
- Right to correct inaccurate personal information.
- Right to delete personal information
- Right to know what personal information is sold or shared and to whom.
- Right to opt-out of sale or sharing of personal information for cross-context behavioral advertising
- Right to data portability
- Right to opt-out of processing for the purpose of profiling
- Right to limit the use and disclosure of sensitive personal data
- Right of no retaliation following opt-out or exercise of other rights
Virginia:
- Right to confirm if personal data is processed
- Right to access your personal information
- Right to correction inaccuracies in your personal data
- Right to delete your personal data
- Right to obtain a copy of your personal data
- Right to opt-out for the purpose of targeted advertising, sale of data, or profiling
- Right to non-discrimination
- Right to appeal
Colorado:
- Right to confirm if personal data is processed
- Right to access your personal information
- Right to correction
- Right to deletion
- Right to opt-out of sale, targeted advertising, and profiling
- Right to data portability
- Right to non-discrimination
- Right to appeal
Connecticut:
- Right to confirm if personal data is processed
- Right to access your personal information
- Right to correction
- Right to deletion
- Right to data portability
- Right to opt-out of sale, targeted advertising, and profiling
- Right to Non-Discrimination
- Right to appeal
Utah:
- Right to confirm if personal data is processed
- Right to access your personal information
- Right to deletion
- Right to data portability
- Right to opt-out of sale and targeted advertising
- Right to non-discrimination
XVII. Your Rights – Canadians
Individuals located in Canada have certain rights pursuant to Canadian Privacy Laws. Subject to certain exceptions and limitations, and depending upon the jurisdiction where you reside, such rights may include:
- The right to withdraw your consent to the collection, use or disclosure of your personal information.
- The right to be informed of the existence, use, and disclosure of your personal information, and to be provided with an account of the use that has been made or is being made of this information as well as the third parties to which it has been disclosed (including a list of organizations to which your information may have disclosed).
- The right to challenge the accuracy and completeness of your personal information, and have it amended, updated, or rectified as appropriate.
- The right to acquire information about Bosch’s policies and practices with respect to personal information, including: a description of the type of personal information held by Bosch and a general account of its use; a copy of any brochures or other information that explain our policies, standards, or codes; and information about what personal information is shared with or accessible to our affiliates.
- The right to challenge Bosch’s compliance with the applicable Canadian Privacy Laws.
XVIII. How to exercise your rights
To exercise your rights, please submit a verifiable consumer request or access request, as applicable, to us by:
Calling us at 888-43-BOSCH (888-432-6724)
Emailing us at privacy.policy@us.bosch.com
To assist Bosch in processing your request when exercising your rights, supply the following information:
- Full name
- Phone number
- Address
- Any information you can provide about your previous contact with Bosch (e.g. contact point / touchpoint with Bosch, screenshots, reference to a specific product/newsletter)
Only you (or in case of a California resident, an authorized agent authorized by you to act on your behalf – see Section Authorized Agent below for more information) may make a verifiable consumer request or access request, as applicable related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. Your verifiable consumer request or access request, as applicable, must:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative.
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request or access request does not require you to create an account with us, but if you already have an account with us, you may be required to make your request through that account.
We will only use personal information provided in a verifiable consumer request or access request, as applicable, to verify the requestor’s identity or authority to make the request.
XIX. Response timing and Format
We endeavor to respond to a verifiable consumer request or access request, as applicable, within forty five (45) days of its receipt, or sooner where required by applicable law (including Canadian Privacy Laws). If we require more time (up 90 days in total), where permitted by applicable law, we will inform you of the reason and extension period in writing. Opt-out request will be honored as soon as feasibly possible, but no later than 15 days from the date we receive the request.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide in response to a verifiable consumer request will only cover the 12-month period preceding the verifiable consumer request's receipt, unless otherwise required by applicable law. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
For data portability requests, where applicable, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request or access request, as applicable, unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
XX. Personal Information Sales Opt-Out and Opt-In Rights
Bosch Thermotechnology.us website does not sell or share personal information for a business or commercial purpose, therefore there is no opt-out for the selling or sharing of personal information.
Based on your state of residence and if you are 16 years of age or older, you have the right to direct us to not sell your personal information at any time (the "right to opt-out"). Furthermore, where required by applicable law in the relevant jurisdiction, we will obtain your consent prior to selling your personal information. We do not sell the personal information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the "right to opt-in") from either the consumer who is between 13 and 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to personal information sales may opt-out of future sales at any time.
To exercise the right to opt-out, you may submit a request to us via this email link.
To disable sharing through cookies set by third parties that may be considered “sales” or “sharing” under the CPRA, VCDPA, and other relevant U.S. state laws, please refer to the “Manage Cookies” link in the cookie banner of the Bosch Thermotechnology Website.
XXI. Authorized Agent.
As a California resident you may also exercise your request to know or request to delete through an authorized agent. When you submit your request through an authorized agent we require that you:
- Provide us a copy of your written permission for the authorized agent to submit the applicable request; and
- Verify your own identity directly with us.
The foregoing does not apply when you have provided your authorized agent with a power of attorney pursuant to California Probate Code sections 4000 to 4465; provided, that we may require a copy of such power of attorney before fulfilling any request.
XXII. Non-Discrimination: Financial Incentives
We will not discriminate against you for exercising any of your rights. Unless permitted by applicable law, we will not: (a) deny you goods or services; (b) charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; (c) provide you a different level or quality of goods or services; or (d) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
However, we may offer you certain financial incentives permitted by applicable law that can result in different prices, rates, or quality levels. Any permitted financial incentive we offer will reasonably relate to your personal information's value and contain written terms that describe the program's material aspects. When we offer financial incentives, we request identifiers and contact information, though we may also request additional personal information. We may share this information with certain third parties and service providers. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time. We calculate the value of the financial incentive by using the expense related to the offer, and the value of your personal information is the value of the offer presented to you.
XXIII. Filing a Complaint
Regulatory authorities that oversee the privacy laws and regulations, including the Office of the Privacy Commissioner of Canada, advise individuals to file an objection or challenge with the relevant company before lodging a formal complaint with a regulatory authority. If you are dissatisfied with Bosch’s response to an objection or challenge filed, or you if wish to file a complaint with a regulatory authority first, you may do so as follows:
Under PIPEDA: You may file a complaint with the Office of the Privacy Commissioner of Canada. Depending upon the province where you live, you may also (or instead) have the right to file a complaint with the applicable provincial privacy commissioner/regulator.
Under PII Laws: You may file a complaint with the relevant state’s Attorney General’s office.
Under US: You may file a complaint with the applicable state Attorney General’s Office or with CPPA if you are a California resident.
XXVI. Changes to Notice
Due to the constantly changing nature of Bosch business, Bosch reserves the right to change, update, revise and/or modify this Privacy Notice at any time at Bosch’s sole discretion, and Bosch will post any new or revised Privacy Notice here. Any such change, update, revision and/or modification will be effective immediately upon posting on this website, unless we are required to provide direct notice or obtain your consent pursuant to applicable laws. Use of information that Bosch gathers now will be subject to the Privacy Notice in effect at the time of use. By using or navigating around the Bosch Thermotechnology Website or utilizing any of the Services, you acknowledge that you have read and understood and agree to be bound by this Privacy Notice in and the applicable Terms of Use. If you do not agree to be so bound, do not remain on the Bosch Thermotechnology Website. You are responsible for checking the Bosch Thermotechnology Website frequently to keep apprised of recent changes.
The effective date of this Notice is: 01/06/2023
Last reviewed/edited: 04/25/2023
XXVII. Contact
To obtain more information or to submit suggestions or complaints regarding the processing of your Personal Information, you can contact the Bosch Privacy Policy Administrator.
If incorrect information has been stored despite Bosch efforts to maintain correct and up-to-date data, Bosch will correct this upon your written request, sent to:
Email: privacy.policy@us.bosch.com
Postal Address:
Robert Bosch LLC
Privacy Policy Administrator
38000 Hills Tech Drive
Farmington Hills, MI 48331
You may also contact as follows:
Phone: 888-43-BOSCH (888-432-6724)
© Copyright 2023 Bosch Thermotechnology Corp. All rights reserved.
© Copyright 2021 Bosch Thermotechnology Corp. All rights reserved.
All rights reserved. Text, images, graphics, sound, animations and videos as well as the arrangement of the same on Bosch web sites are protected by copyright and other intellectual property rights. The content of these web sites may not be copied, disseminated, altered or made accessible to third parties for commercial purposes. Some Bosch web sites may also contain text, images, graphics, sound, animations and videos subject to third party copyrights.
Bosch Thermotechnology Corp.
65 Grove Street
Watertown, MA 02472
Names of authorized representatives
Director, Corporate Communications
Telephone number
+1 603 552 1100
Copyright Claims and Designated Agent
It is the policy of Bosch to respond to claims of intellectual property infringement. Bosch will promptly process and investigate notices of alleged infringement and will take appropriate actions under the Digital Millennium Copyright Act, Title 17, United States Code, Section 512c2 DMCA and other applicable intellectual property laws.
Pursuant to the DMCA, notifications of claimed copyright infringement should be sent to a Service Provider‘s Designated Agent. Notification must be submitted to the following Designated Agent for this site:
Director, Corporate Communications
To be effective, the notification must be written communication that includes the following:
- 1 A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
- 2 Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
- 3 Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material;
- 4 Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number and, if available, an electronic mail address at which the complaining party may be contacted;
- 5 A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law;
- 6 A statement that the information in the notification is accurate, and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Trademarks
Unless otherwise specified, all trademarks on Bosch web sites are protected under trademark law. This applies to all Bosch trademarks, service marks, typefaces, company designs, logos and emblems. The marks and design elements used on our sites are intellectual property of Bosch Thermotechnology Corp.. You agree not to copy, use or otherwise infringe upon these marks and design elements. Bosch web sites may also contain other product, service and/or company names which may be the trademarks of their respective owners.
Warranty Note
This information is provided by Bosch Thermotechnology Corp. ‘‘AS IS‘‘ and without warranty of any kind, expressed or implied, including (but not limited to) any implied warranties of merchantability, fitness for any particular purpose or non-infringement. While the information provided is believed to be accurate, it may include errors or inaccuracies. Bosch Thermotechnology Corp. will not be liable for any damages of any kind arising from use of this web site, including, but not limited to, direct, indirect, incidental, punitive and consequential damages.
License Note
The intellectual property contained in the Bosch web site, e.g. patents, trademarks and copyrights, is protected by law. This web site does not grant a license for use of intellectual property of Bosch Thermotechnology Corp. or third parties.
Privacy Policy
Bosch Thermotechnology Corp. thanks you for visiting this web site and for your interest in our products. All personal data entered on the Bosch web site will be stored, processed, and if necessary, passed to companies of the Bosch Group exclusively for the purpose of providing a personal service to you, to send you product information or to submit service offers to you. Bosch Thermotechnology Corp. warrants that your data will be treated confidentially and maintained in accordance with U.S. federal law and with the law of the State of Michigan.
Bosch reserves the right at its discretion to change this policy and will notify users of any such changes by posting such changes on the site. Your continued use of the site after the posting of any amended policy shall constitute your agreement to be bound by any such changes. Bosch may modify, suspend, discontinue or restrict the use of any portion of the site, including the availability of any portion of the content at any time, without notice or liability.
Statement Regarding Dodd-Frank Wall Street Reform and Consumer Protection Act
Bosch supports the overall objective of Section 1502 of the Dodd-Frank Wall Street Reform and Consumer Protection Act. Section 1502 is designed to require certain publicly traded companies to disclose their use of conflict minerals that originate in the Democratic Republic of the Congo (DRC) or an adjoining country.
As a privately held company, Bosch is working with its customers and suppliers to ensure compliance throughout the supply chain. Bosch has been in business more than 125 years and throughout that time has based its business on solid values and principles. Bosch has an 11-point plan, called the Basic Principles of Social Responsibility, which includes specific references to human rights and fair working conditions. The details of Bosch‘s principles can be found here:
Basic principles of social responsibilities.pdf
Bosch believes the Conflict Minerals statute embedded in the Dodd-Frank Act addresses a serious human rights situation and the work we are doing with out customers and suppliers amplifies the values to which our company has long subscribed.
Notice of California Transparency in Supply Chain Act
As a leading global supplier of technology and service, Bosch and its affiliates have a zero-tolerance policy for forced labor and human trafficking. Unconditional compliance with all legal requirements has always been imperative for Bosch, and is an integral part of our company values. Bosch supports the California Transparency in Supply Chain Act (SB 657) as it is in alignment with our long history of ethical sourcing of products all over the world. Bosch seeks close and long-term relationships with suppliers, which are based on lawful, efficient and fair practices.
For more detailed information on Bosch’s commitment to sustainable business practices, please see:
Compliance
Bosch’s declaration in support of the International Labor Organization can be found here:
A Note regarding Personal Data in Business to Business (B2B) Transactions:
Bosch wishes to receive as little personal data as possible in B2B transactions. Where providing personal data is unavoidable (such as with contact name, e-mail address, telephone number, etc.), please provide only the minimum personal data necessary to conduct business between you and Bosch. If you provide personal data, it may be transferred outside of your province, state and country of residence to other provinces, states and countries where Bosch and its affiliates operate. Bosch will use, store, share, and transfer such personal data only for business purposes, including but not limited to customer and supplier administration, support services and related business purposes (e.g. vendor, payables, receivables management). Your personal data will be processed only by Bosch personnel and/or companies with which Bosch has contracted to use and secure your personal data in a manner consistent with applicable law and Bosch’s own policies and processes, including Bosch’s Privacy Statement. Due to the constantly changing nature of our business, Bosch reserves the right to change, update or modify our Privacy Statement at any time at our sole discretion, and will post any new Privacy Statement on our website. Any such change, update or modification will be effective immediately upon posting on our website.
If you have any questions or comments concerning the storage or use of your personal data or to review our policies regarding the transfer of personal data outside of your province, state or country of residence, you can contact our Privacy Policy Administrator.
Email: privacy.policy@us.bosch.com
Postal Address:
Robert Bosch LLC
Privacy Policy Administrator
38000 Hills Tech Drive
Farmington Hills, MI 48331
You may also contact as follows:
Phone: 888-43-BOSCH (888-432-6724)
By providing any personal data, you certify to Bosch that you have obtained the fully-informed consent of each data subject to the collection, use, sharing, and transfer of his or her personal data as described in this note.