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Frequently Asked Questions
Do you need further support?
Please use our contact page to email our customer and technical support teams directly. Emails are monitored and replied to Monday through Friday.
Didn’t see an FAQ that answered your question?
Email our team and request a new FAQ.* Please include the product model number and a clear question.
*Email requests will not be replied to, but will be logged by our team. New content is prioritized by how many customers have requested it. Please be patient if you do not see your request actioned immediately.