Heating and Cooling Heat Pump Systems

Product Information Notices

Download and access important product quality notices and safety information.

  • Compressor – New Minimum Runtime Feature

    Affected models All R-454B Water Source Heat Pump Products
    Download Download (PDF, 0.3 MB)
  • IDP Fan Shutdown in High Ambient Temperatures

    Affected models IDP Premium Inverter Ducted Packaged Heat Pump (5 Ton)
    Download Download (PDF, 0.2 MB)
  • Filter Drier Part Numbers

    Affected models All Water Source Heat Pump Products
    Download Download (PDF, 0.2 MB)
  • Sticking Thermal Expansion Valves / “Frozen Coils”

    Affected models 1.5-3.0 Ton Split And Package Units
    Download Download (PDF, 0.2 MB)
  • No Heating on Bosch Inverter Ducted Split System

    Affected models 3 and 5 ton BOVA Models
    Download Download (PDF, 0.2 MB)
  • E6 Error Code

    Affected models IDS BOVA15
    Download Download (PDF, 0.2 MB)
  • Motor Pulsing Back And Forth – Software Update

    Affected models IDS BVA2.0 – 4 and 5 ton Air handlers
    Download Download (PDF, 0.2 MB)
  • Motor Improvements

    Affected models IDS BOVA2.0
    Download Download (PDF, 0.3 MB)
  • Corrected Orientation Information

    Affected models Climate 5000 (Gen2) – Ducted Indoor Units
    Download Download (PDF, 0.2 MB)